Frequently Asked Questions
Everything you need to know about your Ebros Gift experience.
What is the typical shipping timeframe for my order?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive.
How do you ensure fragile home decor items arrive safely?
We take immense pride in our packaging. Each item is meticulously wrapped in protective foam or bubble wrap and secured in heavy-duty boxes to prevent breakage during transit.
What is your return policy for home accents?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Are your figurines and statues hand-painted?
Yes, many of our collectible figurines and home decor pieces are individually hand-painted by skilled artisans, making each piece unique.
Do you offer international shipping for Ebros Gift products?
Currently, we ship to the United States and select international destinations. Shipping costs and delivery times vary based on the destination country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and Apple Pay for a secure checkout experience.